Return And Refund Policy
We want you to love what you buy from Grida Kente, Smock, and Afrofabrics! If you are not satisfied, here’s how we can help you:
Return Window
You may return items within 7 to 14 days from the date of delivery.
Customers are responsible for return shipping costs unless the items arrive damaged or incorrect.
Refund Processing Time
Refunds are processed within 3 to 7 business days after we receive and inspect the returned item.
We will notify you once your refund has been approved and issued to your original payment method.
Non-Returnable Items
Please note that custom-made or personalized items are final sale and cannot be returned or exchanged.
If you have any questions or need assistance, feel free to contact us at hello@gridakente.com